Suffolk Digital Ltd “Suffolk Digital” understands the importance of privacy and takes your right to privacy and our reasonability for data protection seriously.

We have to keep some information about you, so we can process orders and carry out work on your behalf. This information includes, names, email addresses, postal addresses, billing addresses telephone numbers and possibly other information about you. This data is held securely and we have electronic, managerial and physical security processes in place to protect this data.

This privacy policy is designed to let you know how data is collected, how we safeguard it and who has access to it. If you are unsure about anything or would like speak to us please call us on 01473 614240 or email: sales@suffolkdigital.co.uk

Data Storage and Security

We are committed to holding your data securely, all our data is held on a private UK based server network, which is firewall protected. Data is not held on laptops or personal computers and our team have briefed on the importance of GDPR. In addition to electronic and managerial processes we have in place we physical safeguards at our work premises have been installed to ensure security.

The safeguards we have in place are designed to protect against, but not a guarantee against the loss, misuse, unauthorised access, disclosure, alteration and destruction of personal data.

Select third parties act as our data processors and have obligations to ensure the data you provide is kept securely. Details of these data processors can be obtained by contacting us.

Disclosure of personal data to others

We will wherever possible try to limit the extent of data disclosure or sharing but under certain situations this may occur and we may share your personal details with a third party. The list below details the most common but not exclusive data sharing occasions.

Supplier - Providing services to us to complete or assist with the completion of work.

Delivery - Couriers to despatch and deliver goods.

Credit and debit merchant services - To process payments

We will never sell your data to a third party.

Access to your data and right to erase

You have the right to ask us not to process your data for marketing purposes at anytime. Our E-newsletter will always have an unsubscribe link.

You have the right to access, we will be happy to provide full details of the data we hold on a persons individual data and this can be arranged by contacting us. We will also honour the right to rectification if any of the data we hold is incorrect.

Individuals also have the right to eraser, although some records may have to be held for tax and contractual reasons. To exercise any of these rights please email us on sales@suffolkdigital.co.uk or call us on 01473 614240.

Changes to our Privacy Policy

We reserve the right to change our Privacy Policy in the future and any updates will be posted on our website. You can tell if this policy has altered by checking the revision date at the bottom of this policy. We will keep up to date with new data protection regulations and will continue to review and update our systems.

Contacting Us

We welcome any queries or comments regarding the information set out in our privacy policy, please contact Stuart Wade our Managing Director by email: sales@suffolkdigital.co.uk, by phone on: 01473 614240 or by post at: Suffolk Digital, Unit D Bristol Court, Martlesham Heath, Ipswich, Suffolk, IP5 3RY.

Last updated 02/08/19

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